Stakeholders Engagement tools and platforms Deliverables Key engagements/initiatives during FY21

EMPLOYEES
  • Interactive internal communications
  • Newsletters
  • Intranet portal
  • Training programs and discussions
  • Team engagement initiatives
  • Employee feedback surveys
  • Townhalls
  • Emotional quotient management through the lockdown
  • Ensuring regular and systematic interactions
  • Leaders to invest time in coaching and interactions with their teams
  • Career growth and progression
  • Workforce motivation
  • Fair and non-discriminatory work environment
  • Policies like Aanchal for supporting expectant and new mothers
  • Technical and soft skill training initiatives
  • ‘The Pride Side’ policy, fortifying a non-discriminative and transparent environment
  • Employee time-off policy encourages employees to partake in community development by providing them ‘time off’

TENANTS
  • Tenant satisfaction surveys
  • Corporate engagement initiatives
  • Industry conferences
  • Brand-building and reputation management
  • Regular interactions with key account managers and digital tenant interfaces
  • Collaboration on offering innovation and understanding safety needs
  • Safe workplace, social norms in COVID-19 environment
  • Efficient asset management
  • Intranet portal
  • Regular asset upgrades
  • Quality and service
  • Office infrastructure that matches the growth needs
  • Asset upgrades
  • Distribution of safety booklets
  • Ensured implementation of stringent safety norms
  • Received Sword of Honour from British Safety Council
  • COVID Assurance Statement across six assets

SUPPLY CHAIN PARTNERS/ BUSINESS PARTNERS
  • Formal and informal meetings with existing and potential partners
  • Feedback and annual evaluations
  • Participation at trade fairs
  • Regular compliance and risk assessments
  • Cost optimization
  • Quality and service
  • Timely payments
  • Statutory and legal compliances
  • Sustainability of the business and associated risks
  • Domestic procurement and resource support
  • Health and safety needs
  • Continued to maintain a robust vendor ecosystem, by leveraging our industry expertise, to help us deliver world-class solutions to our tenants
  • Frequent interaction with business partners for supply chain continuity

COMMUNITIES AND SOCIETY
AT LARGE
  • Environment-friendly initiatives
  • Corporate social responsibility
  • Encourage employee volunteering
  • Interactions with key stakeholders such as Indian Green Building Council and U.S. Green Building Council to regularly update and internalize best practices
  • Employment and enterprise support
  • Community health and impact on the environment
  • Local infrastructure investments
  • LEED/IGBC certification for our business parks, energy efficiency initiatives
  • Periodic need assessment and interventions across focus areas: education, health and sanitation, community development, sustainability
  • Regular measurement of water and energy savings
  • Integrating passive architecture design for soil erosion control during construction
  • Regular CO2 monitoring inside the buildings and use of low emitting materials to building designs

UNITHOLDERS, LENDERS AND RATING AGENCIES
  • Annual meeting of unitholders
  • Financial results
  • Investor calls and conferences
  • Regulatory filings
  • 'Investor Relations' section on website
  • Grievance redressal
  • Lender meetings
  • Financial performance
  • Distribution
  • Business performance
  • Governance structure
  • ESG
  • Financial covenants
  • Refinancing
  • Credit ratings
  • Dedicated Investor Relations team engaging with investors and analysts
  • Periodic benchmarking of disclosure levels with global standards
  • Timely resolution of unitholder queries
  • Regular interactions with lenders and rating agencies

Stakeholders

EMPLOYEES

Engagement tools and platforms

  • Interactive internal communications
  • Newsletters
  • Intranet portal
  • Training programs and discussions
  • Team engagement initiatives
  • Employee feedback surveys
  • Townhalls

Deliverables

  • Emotional quotient management through the lockdown
  • Ensuring regular and systematic interactions
  • Leaders to invest time in coaching and interactions with their teams
  • Career growth and progression
  • Workforce motivation
  • Fair and non-discriminatory work environment

Key engagements/initiatives during FY21

  • Policies like Aanchal for supporting expectant and new mothers
  • Technical and soft skill training initiatives
  • ‘The Pride Side’ policy, fortifying a non-discriminative and transparent environment
  • Employee time-off policy encourages employees to partake in community development by providing them ‘time off’

Stakeholders

TENANTS

Engagement tools and platforms

  • Tenant satisfaction surveys
  • Corporate engagement initiatives
  • Industry conferences
  • Brand-building and reputation management
  • Regular interactions with key account managers and digital tenant interfaces
  • Collaboration on offering innovation and understanding safety needss

Deliverables

  • Safe workplace, social norms in COVID-19 environment
  • Efficient asset management
  • Regular asset upgrades
  • Quality and service
  • Office infrastructure that matches the growth needs

Key engagements/initiatives during FY21

  • Asset upgrades
  • Distribution of safety booklets
  • Ensured implementation of stringent safety norms
  • Received Sword of Honour from British Safety Council
  • COVID Assurance Statement across six assets

Stakeholders

SUPPLY CHAIN PARTNERS/ BUSINESS PARTNERS

Engagement tools and platforms

  • Formal and informal meetings with existing and potential partners
  • Feedback and annual evaluations
  • Participation at trade fairs
  • Regular compliance and risk assessments

Deliverables

  • Cost optimization
  • Quality and service
  • Timely payments
  • Statutory and legal compliances
  • Sustainability of the business and associated risks
  • Domestic procurement and resource support
  • Health and safety needs

Key engagements/initiatives during FY21

  • Continued to maintain a robust vendor ecosystem, by leveraging our industry expertise, to help us deliver world-class solutions to our tenants
    • t
  • Frequent interaction with business partners for supply chain continuity

Stakeholders

COMMUNITIES AND SOCIETY AT LARGE

Engagement tools and platforms

  • Environment-friendly initiatives
  • Corporate social responsibility
  • Encourage employee volunteering
  • Interactions with key stakeholders such as Indian Green Building Council and U.S. Green Building Council to regularly update and internalize best practices

Deliverables

  • Employment and enterprise support
  • Community health and impact on the environment
  • Local infrastructure investments

Key engagements/initiatives during FY21

  • LEED/IGBC certification for our business parks, energy efficiency initiatives
  • Periodic need assessment and interventions across focus areas: education, health and sanitation, community development, sustainability
  • Regular measurement of water and energy savings
  • Integrating passive architecture design for soil erosion control during construction
  • Regular CO2 monitoring inside the buildings and use of low emitting materials to building designs

Stakeholders

UNITHOLDERS, LENDERS AND RATING AGENCIES

Engagement tools and platforms

  • Annual meeting of unitholders
  • Financial results
  • Investor calls and conferences
  • Regulatory filings
  • 'Investor Relations' section on website
  • Grievance redressal
  • Lender meetings

Deliverables

  • Financial performance
  • Distribution
  • Business performance
  • Governance structure
  • ESG
  • Financial covenants
  • Refinancing
  • Credit ratings

Key engagements/initiatives during FY21

  • Dedicated Investor Relations team engaging with investors and analysts
  • Periodic benchmarking of disclosure levels with global standards
  • Timely resolution of unitholder queries
  • Regular interactions with lenders and rating agencies